Privacy Policy
Overview
This policy describes the personal information StudyGators collects, why, and the choices you have. We collect only what we need to run the marketplace.
Information we collect
Your name and email, or your Google account details if you sign in with Google; order details and uploaded files; chat messages; wallet and payment confirmations from our payment providers; and technical data such as browser, device and IP address.
How we use information
To run your account, match orders with writers, process wallet payments, moderate chat, provide support, prevent fraud and improve the site. We never sell personal information.
What writers can see
Writers see the order details and files they need. They never see your name, email, school or payment information.
Sharing with third parties
We share data only with providers that help us operate, such as payment processors, email and hosting services, under contracts that protect it, or when the law requires.
Data retention
Account and order records are kept while your account is active and for a limited time afterwards for legal and accounting reasons. You can ask us to delete your account.
Security
All traffic is SSL encrypted, sessions expire after 40 minutes of inactivity, and staff access is limited to what each role needs.
Your rights
Depending on your location, you may be able to access, correct, export or delete your data, or object to some processing. Contact us to make a request.
Contact
Send privacy questions to support@studygators.com.